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Managed IT

The unglamorous systems everything else depends on: identity, email, networks, backups, and endpoints. We run them so your team can stop absorbing that work between their actual jobs.

Discuss this work

What this covers

  • Systems administration and user management
  • Identity, access control, and offboarding discipline
  • Endpoint management and patching
  • Network configuration and monitoring
  • Backup management and restore testing
  • Helpdesk support during agreed hours

What you receive

  • Documented environment and access inventory
  • Agreed response times in writing
  • Monthly service report
  • Verified backup restores, not just backup jobs

Typical engagement

Monthly retainer with an agreed scope and response window.

Tools we commonly use

Chosen per project against your constraints and what your team can maintain, not by habit.

  • Microsoft 365
  • Google Workspace
  • Active Directory
  • Linux
  • Networking
  • Endpoint management

How the engagement runs

  1. Phase 01

    Discover

    We understand the challenge, the context around it, and the outcome your organisation needs.

  2. Phase 02

    Build

    We turn the opportunity into a clear solution designed around your organisation and its users.

  3. Phase 03

    Deliver

    We bring the solution to life and prepare it for use across the organisation.

  4. Phase 04

    Support

    We help the system remain useful as your organisation grows and its needs change.

Need help with Managed IT?

Describe the problem in a few sentences. We will come back with how we would approach it, what it would take, and what it would cost.